.modal {
  position: fixed;
  inset: 0;
  background: rgba(17, 17, 17, 0.45);
  display: grid;
  place-items: center;
  z-index: 40;
  padding: 20px;
  opacity: 0;
  visibility: hidden;
  pointer-events: none;
  transition: opacity 0.3s ease, visibility 0.3s;
}

.modal.is-open {
  opacity: 1;
  visibility: visible;
  pointer-events: auto;
}

.modal-card {
  background: var(--paper);
  width: min(440px, 100%);
  padding: 28px 24px;
  border-radius: 8px;
  transform: translateY(12px);
  transition: transform 0.3s ease;
}

.modal.is-open .modal-card {
  transform: none;
}

.modal-card h2 {
  font-size: 22px;
  text-transform: uppercase;
}

.field {
  display: block;
  margin: 12px 0;
}

.field span { display: block; font-size: var(--meta); margin-bottom: 4px; }

.field input,
.field textarea {
  width: 100%;
  border: 1px solid var(--line);
  padding: 10px 12px;
}

.chat-fab {
  position: fixed;
  right: 16px;
  bottom: 16px;
  z-index: 30;
  border: 0;
  border-radius: var(--radius-pill);
  background: var(--navy);
  color: #fff;
  padding: 12px 16px;
  cursor: pointer;
  transition: background 0.3s ease;
}

.chat-fab:hover {
  background: var(--navy-hover);
}

.form-status[hidden] { display: none; }